Welcome to the November Cyber Scam Newsletter,

In this months edition we’re raising awareness of fraudsters targeting members of the public with an Amazon Prime Scam where victims receive an automated phone call claiming they’ve been charged for an Amazon Prime subscription. A scam, where fraudsters are targeting Paypal users with account lockout emails, the Bitcoin revolution scam with fake celebrity endorsements and the rise in a text scam using common women’s names that could leave victims £20 out of pocket for simply replying.

 

Scammers target members of the public with Amazon Prime scam.

Action Fraud received over 200 hundred reports since September of a scam where victims receive an automated phone call claiming they’ve been charged for an Amazon Prime subscription. The phone call informs people their personal details have been fraudulently used to subscribe to Amazon Prime, however, they can cancel the transaction by pressing 1.

When victims do this, they are automatically connected to criminals posing as Amazon customer service representatives. The criminal tells the victim the Amazon Prime subscription was purchased fraudulently and that they need remote access to the victim’s computer in order to fix a security flaw that will prevent it from happening again. The victim is instructed to download an application called Team Viewer and
asked to log onto their online banking account. The software download grants the fraudster remote access to the victim’s computer and allows them to see the victim’s personal and financial details.

Other variants of the crime involve victims being told they are due a refund for an unauthorised transaction on their Amazon account.

TOP TIPS:
1. Never install any software as a result of a cold call. Unsolicited requests for remote access to your computer should always raise a red flag.
2. Always question uninvited approaches in case it’s a spam. Instead, contact the company directly using a known email or phone number.
3. Have the confidence to refuse unusual requests for personal or financial information. It’s easy to feel embarrassed when faced with unexpected or complex conversations. But it’s okay to stop the discussion if you do not feel in control.